CUSTOMER POLICY

Privacy, in plain language.

Only the information needed to understand, fulfil, deliver, and support an order should enter this workflow.

Effective and last updated: 26 July 2026

Who operates this service

LeadPilot Creator Desk is a trading name used by Chirag Dahiya for made-to-order digital creator services. Privacy requests can be sent to official.chiragdahiya@gmail.com with the subject “Privacy request”.

Information we collect

An order may include your name, email, platform, niche, topic, selected deliverable, order reference, optional marketing preference, messages, revision requests, and files you choose to send. If needed to reconcile payment, we may also receive the amount, date, and UPI transaction reference.

Hosting and security infrastructure may receive limited technical information such as IP address, browser type, request time, referring page, and security events.

  • Never send a UPI PIN, OTP, banking password, card PIN, email password, or full banking credentials.
  • Do not put Aadhaar numbers, health records, passwords, or unnecessary personal information in a creative brief.

How information is used

We use information to create and identify an order, confirm scope, reconcile payment, produce and deliver the selected output, provide support or revisions, prevent abuse, maintain necessary business records, and handle complaints or refunds.

Marketing email is optional. Declining it does not affect transactional order, payment, delivery, refund, or support messages. You can withdraw marketing consent by emailing the address above with the subject “Unsubscribe”.

Software-assisted or AI-assisted production tools may be used with human review. We do not publish an identifiable customer brief, testimonial, or portfolio sample without separate permission.

Providers and advertising

Information may be processed only as reasonably needed by website hosting and security providers, order storage, transactional email, production tools, UPI or banking participants selected by you, and advisers or authorities where applicable law requires it.

The production site may measure page visits and a small set of first-party actions such as generating, copying, or sharing hooks, starting an order, and opening a UPI intent. These events may include a temporary pseudonymous session identifier, page path, referring host, campaign labels, selected product, platform, and event time. The raw niche and topic entered into the private generator are not included in analytics events.

The site may later use a clearly labelled advertising provider. If non-essential advertising technology is enabled, any notice or choice required for that technology will be added. We do not sell or rent customer information.

Retention and security

Unpaid briefs are intended to be removed within 90 days of last activity. Working files and delivery copies are normally retained for up to 180 days after delivery. Essential order, payment, refund, and complaint records may be retained longer where reasonably required for accounting, fraud prevention, disputes, or law.

Reasonable administrative and technical safeguards are used, but no online system can promise absolute security. Customers should download and safely keep their final files; this service is not permanent cloud storage.

Your choices

You may ask to access, correct, or delete information reasonably linked to your order, or withdraw optional marketing consent. Some payment, accounting, fraud-prevention, or dispute records may need to be retained. Send the request from the order email and include the order reference so ownership can be checked.

The ordering service is intended for adults aged 18 or older and does not knowingly invite children to submit personal information.

Email a privacy request →